Louise Batz

Share Your Story

shyShare your story about a time you had a patient safety experience. Was it a story of triumph or tragedy? Was it a good catch? A good interaction with your medical team? A good conversation with a patient? Let us know why patient safety matters to you! Provide us with a helpful tip! What inspires you! Sharing your story will help other patients and families when they are trying to navigate their care. Your stories will help save lives! Please share!


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Stories

  • Stopping The Line

    My patient safety experience centers around being courageous enough in a hierarchy (nurses to doctor) to “stop the line” in a situation that wa...

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    Stopping The Line

    My patient safety experience centers around being courageous enough in a hierarchy (nurses to doctor) to “stop the line” in a situation that was procedural and scary. Without too many personal details, the patient was not harmed, although required a second procedure, which should not have happened. The physician has since been enlightened, the unlicensed team are not afraid to speak up- (modeling) and we are on the road to better exceptional patient care.

  • Griffin Hospital

    Patient Safety is of the utmost importance to Griffin Hospital. One good save is from a medical secretary who tirelessly advocated to get an old wo...

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    Griffin Hospital

    Patient Safety is of the utmost importance to Griffin Hospital. One good save is from a medical secretary who tirelessly advocated to get an old worn ramp replaced so that our physically limited patients could have better access to get into buildings.

  • What Inspires Me

    Here is what inspires me about patient safety:

    Having a positive connection with my patients and being able to make a difference in their da...

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    What Inspires Me

    Here is what inspires me about patient safety:

    Having a positive connection with my patients and being able to make a difference in their day.

    Being able to deliver high quality patient care while treating the patient with respect, dignity and a smile and just trying to make their day a little brighter

  • Even On Vacation

    My son had surgery at three years old and our orthopedic surgeon (who is amazing) gave us his cell phone number and told us to call him if we neede...

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    Even On Vacation

    My son had surgery at three years old and our orthopedic surgeon (who is amazing) gave us his cell phone number and told us to call him if we needed anything our vacation to Mexico. My son had just had the surgery and was still in a cast and he (his surgeon) was concerned enough about his care and safety that he even wanted to us to call while we were in Mexico.

  • Working Together

    My daughter recently had a baclofen pump placed. Several days after discharge she had a fever and rash. We took her back in and the ordered an ultr...

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    Working Together

    My daughter recently had a baclofen pump placed. Several days after discharge she had a fever and rash. We took her back in and the ordered an ultrasound. After waiting for over four hours, we finally went to have the ultra sound. As the tech entered my child’s information into the computer images of a recent scan (within two hours) appeared and the tech said that it looked like she already had an ultrasound. After a thirty minute conversation to convince him we didn’t it was uncovered that another child’s images were accidentally uploaded to my daughter’s record.

    We had conversations that day and within the next few weeks to uncover together how the error occurred and how we might be able to prevent it in the future with other patients.

  • Antibiotics

    My husband was admitted for R/O MI. Normal protocol required several blood draws and I left his bedside for a few hours while waiting for final res...

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    Antibiotics

    My husband was admitted for R/O MI. Normal protocol required several blood draws and I left his bedside for a few hours while waiting for final results. When I returned he recounted the story of his “happy nurse” who was leaving for vacation. She began to hang a small bag of meds. My husband questioned what she was doing and she said, “Oh My! These antibiotics are not for you.