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Mission, Values, and Guiding Principles

The Mission

The Mission of the Louise H. Batz Patient Safety Foundation is to help prevent medical errors by ensuring patients and families have the KNOWLEDGE they need to promote a safe hospital experience for their loved ones, and to support innovative advancements in patient safety. Our greatest hope is that families, patients, and caregivers will work together as a TEAM to improve safety in our  hospital.

Our Family

Louise Batz was a loving and devoted wife and mother. Her boundless love surrounded her immediate and extended family. This same quality extended to all of her friends and friends of friends. Louise was always there for everyone. On April 14, 2009, Louise went to have knee replacement surgery. On April 26, she tragically lost her life during her stay at the hospital due to complications from medical errors. Please click here to view a copy of the Eulogy read for Louise.


In Louise’s memory, the Batz Family has established the Louise H. Batz Patient Safety Foundation.

Louise Batz

Who Do We Serve?

The Louise H. Batz Patient Safety Foundation serves men, women, and children of all ages in the United States. The Fund serves anyone who plans to receive or has a loved one plan.

Our Guiding Principles:

Our guiding principles are based on the belief that every patient and their loved ones should be empowered with knowledge and support to navigate the healthcare system with confidence. We are committed to:

Increase Participation

Empower patients to be part of the healthcare team by providing them with the tools and resources they need to ask questions, understand their care options, and make informed decisions.

Equip and Train

Walk patients through their care journey and equip them with the knowledge and skills to manage their care, communicate effectively with their healthcare team, and take control of their health.

Reduce Uncertainty

Help patients feel in control by reducing feelings of fear, uncertainty, and vulnerability, and by providing them with clear and concise information, and support.

Communicate with Empathy

Talking to patients like human beings, providing clear, concise, and empathetic communication, and advocating for patient-centered care.

Emotionally Support

Encourage patients to never give up, providing emotional support, and advocating for their needs and rights.

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